ob Summary
Responsible for developing, establishing, and delivering Software Quality Assurance (SQA) services and measures to continually improve the overall quality of software products and solutions. These services include process maturity assessments, test planning, test execution, and test management and reporting to ensure software products and solutions meet the specified requirements and work as expected. Incumbents will provide SQA services to assure quality of new and existing products through all phases of the Software Development Lifecycle while ensuring compliance with organizational policy and adoption of industry best practices.
Key Activities
• Applies quality assurance testing practices and measures for software throughout the development/product lifecycle in alignment with System, Bank, department, and industry standards.
• Executes the quality assurance strategy and quality control objectives for projects and releases including test planning, test case development and execution, defect management, reporting of testing progress/status, and test data management.
• Gathers and analyzes data including the review of business and system requirements to create and execute test plans and test cases to ensure the applications meet requirements and system goals.
• Initiates Change Requests (CRs) as appropriate to capture defects and enhancements identified during the testing process, and tracks existing or potential issues along with a recommended course of action and/or options.
• Adheres to quality assurance guidelines and standards as defined by the project and/or organization requesting services.
• Participates in meetings to communicate progress and barriers to completing application development and testing goals.
• Collaborates with software/systems personnel in application testing, such as systems integration, functional, regression, load, and acceptance testing methods.
• Prepares and analyzes test results to aid in problem solving and facilitate decision-making.
• Shares knowledge of quality assurance best practices.
• Proposes process and technology changes to continually improve organizational efficiency.
• Contributes to teamwork and collaboration in an open team room environment.
• Performs routine day-to-day assignments with close guidance and direction from senior/lead staff and management.
Qualifications
• Associate’s, or an equivalent combination of education and/or directly related work experience preferred.
• One to two years direct testing experience or comparable experience in an analyst or technical role on testing-related initiatives required.
• Basic understanding and application of Quality Assurance best practices and methodologies.