Business Process Improvement Specialist II – A-244163

Business Process Improvement Specialist II – A-244163

Federal Reserve Bank of Kansas City

Travel

 Yes, 15 % of the Time

Contract Type Contract to Hire

Estimated Length of Contract Period 6 months

Estimated Conversion Salary Range (If Applicable) 78,100 to 97,000

Job Summary

Applies Six Sigma principles to analyze business problems and issues, and provides insight and process improvement recommendations. 

Key Activities

• Recommends improvements to processes or technical solutions to resolve identified gaps or improve underlying issues.
• Analyzes moderately complex to highly complex business problems and issues across System Supervision and Regulation using data from internal and external sources to provide insight to decision-makers including recommendations and strategic/tactical plans based on business data and market knowledge.
• Partners with leadership in driving process change, implementing changes, and ensures impacts to business are understood and accepted.
• Facilitates identification, prioritization, selection, and scope of business process improvement initiatives.
• Conducts analysis on various departmental, local, or System programs with limited data to identify trends, measures process value and performance, identifies and validates root causes; makes recommendations and provides alternatives to management based on business objectives.
• Provides status updates, training, and consulting to stakeholders at all levels of the organization for business process improvement and change/project management disciplines.
• Helps design, organize and facilitate workshops, seminars and trainings for business process improvement.
• Plans, directs and coordinates Bank and/or System project activities and resources to ensure project goals are completed on time and with optimum quality.
• Provides direction, prioritization and conflict resolution in managing project teams to accomplish project objectives.
• Communicates project goals and results to the organization and Bank management.
• Ensures ongoing use of and adherence to Federal Reserve policies and practices including established business process improvement methodologies.
• Performs other duties as assigned. 

Qualifications

• Bachelor's degree specializing in business, project management, or closely related field; or an equivalent combination of education and/or directly related work experience. Master’s degree preferred.
• Black Belt or Master Black Certified in Lean / Six Sigma.
• Eight or more years of project management, business process improvement, business analysis or equivalent industry experience.
• Experience applying Lean / Six Sigma principals to service based projects a plus.
• Experience in banking and financial services desired.
• Proficient computer skills in programs including, but not limited to: Word, Excel, PowerPoint, Visio, Project, Internet, and e-mail programs.
• Excellent to exceptional analytical ability.
• Excellent written and verbal communication skills, including excellent meeting facilitation skills.
• Ability to drive and influence a team and project environment.
• In some cases, positions require access to certain sensitive information, which is limited to "Protected Individuals" as defined by U.S. federal immigration law.  Protected Individuals include, but are not limited to: U.S. citizens; U.S. nationals; U.S. permanent residents who are not yet eligible to apply for naturalization, but intend to apply once eligible to do so; and U.S. permanent residents who have applied for naturalization within six months of being eligible to do so.